Technical Support – Life Science

Location UK, South East
Salary competitive

Description

Technical Support – Life Science 

Location: West Sussex (Office based) 

Salary: £22,000

Our client is a leading provider of biological & life science products used in the clinical, research and drug discovery sectors. They are currently looking for a confident and enthusiastic life science graduate to join their team in West Sussex, who will work closely with the customer service and logistics team in providing the highest level of service through resolving any technical product queries with customers directly using internal resources and own scientific knowledge & expertise.

The role will also involve liaising with external suppliers, sourcing and negotiating the supply of all products and keeping up to date with product availability & pricing. This role will suit an autonomous individual with experience in a customer-focused role, who is well disciplined and can provide the highest standards of professionalism for their customers and colleagues.  The ideal candidate must have the ability to keep cool under pressure in order to make sound, measured decisions whilst showing commitment to develop and build long-lasting relationships with customers & suppliers. 

The role will require a pro-active and resourceful individual who is prepared to go the extra mile to identify, source and supply products for customers. It will require excellent communication skills through email and telephone and first class customer relationship and customer service skills and would suit a graduate scientist who is looking for a non-lab based career in the scientific sector.

Role Requirements

A degree in Biomedical Science or Life Science related subject

Ability to apply scientific knowledge to real-life situations

Excellent written and oral communication skills with the ability communicate clearly and effectively by phone or email

Autonomous, organised and professional nature

Excellent problem-solving abilities

For additional information please contact Richard Taylor

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